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22 October 2025

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2020 Australian Ethical Sustainability Report

Welcome to the 2020 Australian Ethical Sustainability Report

Unlike other financial services organisations, we know our impact goes much further than the strong financial returns we make for our members and investors. That’s why this year we are expanding our reporting to capture how we generate sustainable value for all our diverse stakeholders. This includes a deeper look at our advocacy initiatives, climate action, community support and people and culture highpoints.

We believe our new approach reflects our commitment to operating with integrity and transparency and to delivering positive outcomes for all our stakeholders – from customers to communities, and from shareholders to society.

We have been reporting to the Global Reporting Initiative (GRI) framework since 2002. To make sure we continue to focus on the issues that matter most in a year of exceptional events, we have undertaken a more extensive materiality review, the key insights of which drive the format of our GRI and supplementary reports.

We have asked KPMG to provide limited assurance over key sustainability disclosures in our reporting. KPMG’s assurance opinion is available on page 66.

Download the full paper here

 

  •   11 May 2021
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