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Edition 211

  •   21 July 2017
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Australian bank margins and profits are underpinned by existing customers not demanding the rates available to new customers. When I sat on bank pricing committees many moons ago, we called this 'retail inertia'. Most borrowers do not walk into their local branch armed with comparison rates and ask for a better deal, and term deposit customers accept poor rollover rates.

Editorial | Edition 211, 21 Jul 2017

  •   21 July 2017
  •      
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