Register For Our Mailing List

Register to receive our free weekly newsletter including editorials.

Home / 119

The ATO’s SuperStream comes on strong

SuperStream is making super contributions simple, by requiring employers to process superannuation contributions electronically in a standard format and with a minimum set of agreed information. It will reduce administrative costs across the system and protect individuals’ retirement savings by ensuring contributions reach the right account quickly, efficiently and with fewer errors. Over 250,000 employers have now adopted the process, making over two million super contributions each month, including to SMSFs.

Every day, the Australian Taxation Office (ATO) hears good news about employers who are saving time and money, as well as cutting down on paperwork when paying super for their employees. We encourage all employers to adopt SuperStream. Our outreach activities reaches employers directly and through key touch points, such as their super funds, payroll software providers, industry bodies and accounting professionals.

For small employers – those with 19 or fewer employees - 1 July 2015 marked the start of SuperStream. These employers have until 30 June 2016 to make the change, but they should start preparing now. Medium to large employers – those with 20 or more employees – should already be well-progressed with their implementation.

One employer told me that they have cut the time spent processing super each month from a day to less than an hour. He likened the changes to the introduction of internet banking. After the initial set-up steps, things are much easier and faster than before.

It is also pleasing to see many accounting professionals helping their employer and SMSF clients with implementation. In addition to a range of communication activities dedicated to accounting professionals, we also offer more in-depth SuperStream information on our website. Employers that have not yet made the change should speak with their payroll software provider, accounting professional or super fund to help find a solution that best suits their business needs.

Small employers and those with turnover of less than $2 million have the option of using our free Small Business Superannuation Clearing House to meet their super guarantee and SuperStream obligations. They simply log in to make super payments and can opt to pre-populate employee information each time they pay.

The ATO has provided resources on its website, including:

The ATO is pleased that employers and SMSFs are getting ready for SuperStream and benefiting from a simplified and consistent process. We continue to welcome the support of accountants and bookkeepers to help prepare their clients.

 

Philip Hind is the National Program Manager, Data Standards & E-commerce (SuperStream) at the Australian Taxation Office.

 

3 Comments
Ramani
October 12, 2015

PGH's comments on banking sector doing this intra-day do not align with the practice of cheques being deposited today taking three working days to clear, despite the issuing account having sufficient balance and being debited ahead of the credit. Even EFT transactions which should be instantaneous receive disclaimers about a few working days for the credit to show up.

Curiously, where the intermediaries themselves apply the credit to an account (say a mortgage), the debits are on the same day, while the customer often waits for the credit to show up on accessing the online mortgage account. Redraws fare no better.

A Ralph Naderish crusade into this inequity and the interest loss to consumers (millions of dollars I guesstimate..) would be revealing. Sam Dastyari might like to look.

To preempt the Banking Lobby's likely defences: neither alleged concerns for customer safety against fraud nor the fact it is all disclosed anyway would wash. The asymmetry gives the lie to the fraud argument, while the disclosures are code for 'we reserve the right to rip you off'.

With Real Time Gross Settlement the norm, and computing power accelerating exponentially, banks / regulators / policymakers must fix this now.

ATO response
October 12, 2015

We have updated our FAQs to answer this question, linked here:


https://www.ato.gov.au/super/superstream/in-detail/what-you-need-to-know/employers/superstream--simplifying-employer-contributions/?page=2#If_I_use_a_clearing_house_are_there_longer_processing_times_

PGH
August 04, 2015

Philip

The SuperStream initative has been a long overdue standardisation for the industry.

Sadly though - it appears that the members are missing out here.
In the past it would take around 1-5 days for funds to leave an employer's bank account and thosed funds have beingn credited to an individual's Super Account.

The difference mainly due to type of fund - eg SMSF can be in overnight while major funds took a little longer.

With nothing else changing bar using SuperStream - these timeframes have expanded by extra 5+ days or more - eg if a weekend was in the middle.

I find this so difficullt to understand since all the data exchanges are verfied before transmittions and employer funds have to be cleared before the transmittion.
So why isn't it an automated upload of datafiles and funds credited within say 24-48hours at most.

The Banking sector can now do this intra-day.
When will the Super Sector catch up to the rest of the business world.

Interested in your insights on how the real benefits of this data standardisation will flow to the members.

Sincerely
PGH

 

Leave a Comment:

RELATED ARTICLES

Are you paying tax by not starting a super pension?

ATO perspective: ‘only’ 2,184 SMSFs have assets over $10 million

SMSFs: 8 reasons they are over-spruiked and over-rated

banner

Most viewed in recent weeks

Simple maths says the AI investment boom ends badly

This AI cycle feels less like a revolution and more like a rerun. Just like fibre in 2000, shale in 2014, and cannabis in 2019, the technology or product is real but the capital cycle will be brutal. Investors beware.

Why we should follow Canada and cut migration

An explosion in low-skilled migration to Australia has depressed wages, killed productivity, and cut rental vacancy rates to near decades-lows. It’s time both sides of politics addressed the issue.

Are LICs licked?

LICs are continuing to struggle with large discounts and frustrated investors are wondering whether it’s worth holding onto them. This explains why the next 6-12 months will be make or break for many LICs.

Australian house price speculators: What were you thinking?

Australian housing’s 50-year boom was driven by falling rates and rising borrowing power — not rent or yield. With those drivers exhausted, future returns must reconcile with economic fundamentals. Are we ready?

Retirement income expectations hit new highs

Younger Australians think they’ll need $100k a year in retirement - nearly double what current retirees spend. Expectations are rising fast, but are they realistic or just another case of lifestyle inflation?

Welcome to Firstlinks Edition 627 with weekend update

This week, I got the news that my mother has dementia. It came shortly after my father received the same diagnosis. This is a meditation on getting old and my regrets in not getting my parents’ affairs in order sooner.

  • 4 September 2025

Latest Updates

Shares

Why the ASX may be more expensive than the US market

On every valuation metric, the US appears significantly more expensive than Australia. However, American companies are also much more profitable than ours, which means the ASX may be more overvalued than most think.

Economy

No one holds the government to account on spending

Government spending is out of control and there's little sign that Labor will curb it. We need enforceable rules on spending and an empowered budget office to ensure governments act responsibly with taxpayers money.

Retirement

Why a traditional retirement may be pushed back 25 years

The idea of stopping work during your sixties is a man-made concept from another age. In a world where many jobs are knowledge based and can be done from anywhere, it may no longer make much sense at all.

Shares

The quiet winners of AI competition

The tech giants are in a money-throwing contest to secure AI supremacy and may fall short of high investor expectations. The companies supplying this arms race could offer a more attractive way to play AI adoption.

Preparing for aged care

Whether for yourself or a family member, it’s never too early to start thinking about aged care. This looks at the best ways to plan ahead, as well as the changes coming to aged care from November 1 this year.

Infrastructure

Renewable energy investment: gloom or boom?

ESG investing has fallen out of favour with many investors, and Trump's anti-green policies haven't helped. Yet, renewables investment is still surging, which could prove a boon for infrastructure companies.

Investing

The enduring wisdom of John Bogle in five quotes

From buying the whole market to controlling emotions, John Bogle’s legendary advice reminds investors that patience, discipline, and low costs are the keys to investment success in any market environment.

Sponsors

Alliances

© 2025 Morningstar, Inc. All rights reserved.

Disclaimer
The data, research and opinions provided here are for information purposes; are not an offer to buy or sell a security; and are not warranted to be correct, complete or accurate. Morningstar, its affiliates, and third-party content providers are not responsible for any investment decisions, damages or losses resulting from, or related to, the data and analyses or their use. To the extent any content is general advice, it has been prepared for clients of Morningstar Australasia Pty Ltd (ABN: 95 090 665 544, AFSL: 240892), without reference to your financial objectives, situation or needs. For more information refer to our Financial Services Guide. You should consider the advice in light of these matters and if applicable, the relevant Product Disclosure Statement before making any decision to invest. Past performance does not necessarily indicate a financial product’s future performance. To obtain advice tailored to your situation, contact a professional financial adviser. Articles are current as at date of publication.
This website contains information and opinions provided by third parties. Inclusion of this information does not necessarily represent Morningstar’s positions, strategies or opinions and should not be considered an endorsement by Morningstar.