Register For Our Mailing List

Register to receive our free weekly newsletter including editorials.

Home / 81

All the world’s a stage for peer-to-peer lending

No offense to Hamlet, but the question is not ‘to be or not to be’, but whether to go ‘p-to-p’. And Polonius, who ‘neither a borrower nor a lender’ wanted to be, was equally mistaken.

Today, with the advent of big data, integrated web services and platform technologies in the cloud, a more relevant quote may be:

“Neither a borrower nor a lender be, unless through a platform that provideth both parties with contractual certainty and a better deal than hadst they used an intermediary such as a bank.

Admittedly, back in Shakespeare’s day, investors couldn’t access a diverse pool of borrowers via the internet. They were pretty much stuck with the rabble at the playhouse. They also couldn’t assess those borrowers based on multiple data sources in real time. They couldn’t slice and dice the loans easily into small slithers, enabling lenders to diversify risk and apply the law of large numbers to build a portfolio made up of many small loans.

Bank super-profit pools

This capability is what allows investors to gain access to asset classes that have previously been the domain of the banks. In Australia in the 2013 financial year, the major banks collectively earned margins of about $2 billion from their Consumer Finance portfolios, which mainly consist of credit cards and unsecured personal loans. These returns have doubled since 2007/08, placing return on equity for the banks on par with retail mortgages. For a large bank like the Commonwealth, Consumer Finance in 2013 made up 20% of its retail bank Net Profit After Tax, despite being only 3% of its balance sheet.

The profitability of personal lending has been increasing due to improving Net Interest Margins (which are about 10x the level of home loans) and losses that are low and stable. According to JP Morgan Research (March 2014), income is approximately two thirds that of the banks' mortgage books.

Investors have only been able to access this asset class directly with the advent of peer-to-peer (P2P) lending platforms, also known as online consumer lending. In Australia, the only platform available today is SocietyOne, although it is expected others will follow. At the moment, the offer is restricted to Wholesale Clients, but access for Retail is expected soon.

A growing phenomenon

P2P platforms have been expanding rapidly around the world as first individual investors, and now venture capitalists and institutional investors, are pouring hundreds of millions of dollars into equity funding to the burgeoning industry. Over 200 companies worldwide are now building online marketplaces for consumer credit using different models and different methods, pushing into new markets and developing asset classes in exciting new directions from medical loans to solar energy.

The sector is now ‘supercharged’ with loan volumes to borrowers increasing at rapid rates. The US and the UK (and arguably China) are the world’s largest P2P lending markets. Lending Club and Prosper, the two biggest P2P lenders in the US, are growing at close to 200% a year. The loan origination growth for Lending Club has been exponential and now exceeds $1 billion per quarter. It is estimated that P2P lenders will collectively originate US$6.25 billion in 2014, with Europe contributing another $4 billion. At this rate, the sector is predicted to become a US$1 trillion industry globally by 2025. Lending Club has filed its IPO in the US and will list with an expected market capitalisation of circa $5 billion. Early shareholders of the company include Google and Blackstone.

Understanding the risks

With a proven track record overseas, the P2P lending model for personal loans is poised for greater traction in Australia as well. In a low interest rate environment, investors continue their search for yield. While RBA cash rates have fallen over the last few years, personal loan rates have remained stubbornly high at circa 14-14.5% with defaults well contained at around 2-3%.

P2P lenders collect a platform fee in the same way as eBay and Uber, enabling investors and borrowers to share the margin that banks would otherwise keep as profit. The investor takes the credit risk and hence takes the majority of the margin.

But as with any investment, interested investors should first understand the risks involved in P2P lending. The key risk is the exposure to loan defaults that diminish the returns and potentially the capital if they are not well diversified. Typical gross returns on unsecured personal loans are 11-12% before defaults, with the overall default rates across the platforms typically 2-4%. It is important to diversify across as many loans as possible to approximate the platform default rate.

Although the investment takes on many characteristics of traditional fixed income products with consistent, predictable and regular cash flows (probably daily if there are hundreds of loans in a portfolio), investors are locked in for the term of each loan, which are generally 36 months. It took five years in the US for a secondary market in loans to emerge and one does not exist yet in Australia. Many investors treat P2P loans as an annuity-type product giving them similar regular cash flows.

When building a fixed income portfolio and selecting term deposits, bonds, bond funds and hybrids (if one considers hybrids fixed income), investors could potentially also consider P2P lending to gain further diversification in loans that are arguably less correlated to other common assets in an overall portfolio.

New asset classes

As P2P lending becomes more mainstream, investors will be able to access other asset classes. An example in the U.S. is small business loans, a new segment that Lending Club has recently entered. Other online fintech companies like Kabbage are also increasingly using big data to tie merchant finance to B2B commerce sites like eBay, PayPal and Amazon. This gives the platform real time access to sales, inventory and other data to assist the retailers with lines of credit. The continuing and evolving access to big data will enable more lending products on these platforms, sometimes in niche areas where returns are good and volumes are too small for banks.

A home-grown example of a niche loan product is SocietyOne’s P2P Livestock Lending Program developed in partnership with Ray White Rural. The program was developed for the purpose of purchasing livestock with the loan secured by the cattle. An unintended consequence of mandated ID tags on cattle for biosecurity reasons is the fact that a lender can register an interest in the government tracking database and record these tags in the security register. SocietyOne provides a structured program with a robust settlement process giving investors access to an agricultural related investment with low correlation to equity or property markets.

In summary, P2P lending platforms give investors the opportunity to access asset classes that have previously not been widely available. Over time, the range of asset classes available will increase as innovation and competition reveal opportunities in other areas. As always, investors need to do their due diligence and understand the business model, the risks and the products being offered.

 

Steve Ward is Head of Investor Services at SocietyOne. This article provides general information and does not constitute personal advice.

 

  •   26 September 2014
  •      
  •   

 

Leave a Comment:

banner

Most viewed in recent weeks

The growing debt burden of retiring Australians

More Australians are retiring with larger mortgages and less super. This paper explores how unlocking housing wealth can help ease the nation’s growing retirement cashflow crunch.

Four best-ever charts for every adviser and investor

In any year since 1875, if you'd invested in the ASX, turned away and come back eight years later, your average return would be 120% with no negative periods. It's just one of the must-have stats that all investors should know.

LICs vs ETFs – which perform best?

With investor sentiment shifting and ETFs surging ahead, we pit Australia’s biggest LICs against their ETF rivals to see which delivers better returns over the short and long term. The results are revealing.

Family trusts: Are they still worth it?

Family trusts remain a core structure for wealth management, but rising ATO scrutiny and complex compliance raise questions about their ongoing value. Are the benefits still worth the administrative burden?

13 ways to save money on your tax - legally

Thoughtful tax planning is a cornerstone of successful investing. This highlights 13 legal ways that you can reduce tax, preserve capital, and enhance long-term wealth across super, property, and shares.

Warren Buffett's final lesson

I’ve long seen Buffett as a flawed genius: a great investor though a man with shortcomings. With his final letter to Berkshire shareholders, I reflect on how my views of Buffett have changed and the legacy he leaves.

Latest Updates

Retirement

Why it’s time to ditch the retirement journey

Retirement isn’t a clean financial arc. Income shocks, health costs and family pressures hit at random, exposing the limits of age-based planning and the myth of a predictable “retirement journey".

Financial planning

How much does it really cost to raise a child?

With fertility rates at a record low, many say young people aren’t having kids because they’re too expensive. Turns out, it’s not that simple and there are likely other factors at play.

Exchange traded products

Passive ETF investors may be in for a rude shock

Passive ETFs have become wildly popular just as markets, especially the US, reach extreme valuations. For long-term investors, these ETFs make sense, though if you're investing in them to chase performance, look out below.

Shares

Bank reporting season scorecard November 2025

The Big Four banks shrugged off doomsayers with their recent results, posting low loan losses, solid margins, and rising dividends. It underscores their resilience, but lofty valuations mean it’s time to be selective. 

Investment strategies

The real winners from the AI rush

AI is booming, but like the 19th-century gold rush, the real profits may go to those supplying the tools and energy, not the companies at the centre of the rush.

Economy

Why economic forecasts are rarely right (but we still need them)

Economic experts, including the RBA, get plenty of forecasts wrong, but that doesn't make such forecasts worthless. The key isn't to predict perfectly – it's to understand the range of possibilities and plan accordingly.

Strategy

13 reflections on wealth and philanthropy

Wealth keeps growing, yet few ask “how much is enough?” or what their kids truly need. After 23 years in philanthropy, I’ve seen how unexamined wealth can limit impact, and why Australia needs a stronger giving culture.

Sponsors

Alliances

© 2025 Morningstar, Inc. All rights reserved.

Disclaimer
The data, research and opinions provided here are for information purposes; are not an offer to buy or sell a security; and are not warranted to be correct, complete or accurate. Morningstar, its affiliates, and third-party content providers are not responsible for any investment decisions, damages or losses resulting from, or related to, the data and analyses or their use. To the extent any content is general advice, it has been prepared for clients of Morningstar Australasia Pty Ltd (ABN: 95 090 665 544, AFSL: 240892), without reference to your financial objectives, situation or needs. For more information refer to our Financial Services Guide. You should consider the advice in light of these matters and if applicable, the relevant Product Disclosure Statement before making any decision to invest. Past performance does not necessarily indicate a financial product’s future performance. To obtain advice tailored to your situation, contact a professional financial adviser. Articles are current as at date of publication.
This website contains information and opinions provided by third parties. Inclusion of this information does not necessarily represent Morningstar’s positions, strategies or opinions and should not be considered an endorsement by Morningstar.